직구도움정보 : 해외 직구 시 도움이 될만한 정보를 올리는 게시판입니다.
Thank you for your inquiry about your BananaRepublic.com order #TTKXXXX. We show your package containing the Tailored Slim-Fit Non-Iron Birdseye Shirt shipped via UPS on July 31, 2014. According to the tracking information, this package was delivered on August 07, 2014 and signed for by Lee. Your UPS tracking number is 1Z8945AW0323XXXXXX . You may either call UPS at 1-800-PICK-UPS (742-5877) for the delivery status of your order or you may check their web site at:
If you haven't received your order by the end of 7-9 business days (excluding weekends), August 12, 2014 please let us know.
Thank you for your response regarding your recent bananarepublic.com order, #TTKXXXX. We sincerely apologize that your order was received incomplete. Sadly, the Tailored Slim-Fit Non-Iron Birdseye Shirt you ordered is no longer in stock to be resent to you. As such, we have issued a refund in the amount of $23.85 to your Visa Card. This credit should post to your account within 3-5 business days. Please allow 1-2 billing cycles for it to appear on your monthly statement.
As an apology for the frustration this may have caused, I have sent you a 15% off code that is special for several reasons. This code has no exclusions on items, is one time use, good for six months, and combines with other promotions we have listed on our brand websites. This code should show up in your email inbox within 24 hours, but as a convenience I have included it below.